At Create A Treat®, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or make purchases from us.
Information We Collect
We collect information about you in several ways:
- Account information: We collect information you provide during account registration like your name, email address, phone number, and physical address.
- Order information: We collect information about the products you purchase from us and details about your orders like payment information and shipping address.
- Website usage information: We use tracking tools like browser cookies and web beacons to collect information about your interactions with our website. This includes which pages you visit, what you click on, your IP address, and basic data from your web browser.
- Marketing and communication preferences: If you opt in to receive marketing communications from us, we store your preferences and subscription details. This allows us to send you newsletters, product updates and special offers.
- Social media information: If you interact with our social media accounts like Facebook or Instagram, we receive some of your account information from the social media company like your name, profile picture, and anything you post on our page.
- Surveys and promotions: When you participate in any of our surveys or promotions, we collect information you provide like your interests, preferences, and contact details.
How We Use Your Information
The main ways we use your information are:
- To complete purchases and orders
- To provide products and services you request
- To communicate with you about your account, orders, and our products
- To customize our website and make product recommendations
- To notify you about updates to our website, products, and policies
- To respond to your customer service inquiries and issues
- To improve our products and website functionality
- To send you marketing and promotional offers if you opt in
- To conduct analytics and improve our services
When We Disclose Your Information
We will not sell or rent your personal information to third parties. We only disclose your information in the following circumstances:
- To service providers, partners and contractors who help us run our business. This includes payment processors, shipping companies, marketing service providers, and companies that assist us with security and technology services.
- To comply with legal obligations like subpoenas, court orders or other legal process requirements.
- To enforce our policies, contract terms and property rights.
- To protect the safety, rights, property or security of Create A Treat®, our customers, or any third party.
- In connection with a sale, merger, transfer or acquisition of our company or its assets.
- With your consent. We may share details about you to other companies you explicitly ask us to share with.
- To your social media account provider if you connect your account with us. For example, if you use Facebook login.
Your Choices Over Information Use
You have several choices available when it comes to how we use your information:
- Email subscriptions: You can stop receiving promotional email messages from us by clicking the unsubscribe link included at the bottom of every email. Note that we may still send you important service emails about your account or orders.
- Push notifications: If you receive push notifications from us on your mobile device, you can manage your preferences in your device settings to opt out.
- Social media: If you have connected social media accounts to Create A Treat®, you can disable the connection anytime in your social media account settings.
- Cookies: Most browsers let you remove or reject browser cookies. To do this look at your browser settings. However, this may affect how our website functions.
- Promotional mailings: You can opt out of receiving direct mail offers from us by contacting us at [email protected] or updating your account settings.
- Account closure: You can close your online account by emailing us at [email protected]. If you close your account, we will no longer use your information or share it with third parties. We may retain some of your information in backups and records for the purposes stated in this policy.
Your Data Protection Rights
If you reside in certain territories like the EU, you have specific rights around your personal data including:
- The right to be informed about how your data is being used (through this policy).
- The right to access the data we have about you.
- The right to rectify any inaccurate or incomplete personal data.
- The right to erase your personal data from our systems.
- The right to restrict processing of your personal data in certain situations.
- The right to object to how we use your data in some circumstances.
- The right to receive your personal data in a usable format and transmit it to a third party (data portability).
- The right to file a complaint with the appropriate regulatory body if you have concerns about how we are processing your personal data.
If you would like to exercise any of these data protection rights, please contact us using the details in the Contact Us section below. We will consider and respond to all requests in line with applicable laws.
Data Retention And Deletion
We only retain your personal information for as long as necessary for business, legal or tax purposes:
- We keep your account information like name, address and payment details for as long as your account remains active.
- We retain order and purchase history for 10 years in order to comply with accounting regulations.
- We keep direct marketing opt-out requests indefinitely to respect your wishes.
- If you ask us to delete your personal data, we will delete it from our main systems within 30 days. However, we may need to retain some basic information for legal compliance and to maintain suppression lists.
Children’s Privacy
Our products are not targeted towards children under 16. If we discover that a child under 16 has provided us with personal information, we will immediately delete their details from our systems. Contact us if you believe we have mistakenly collected information from a minor.
Website Security
We use robust security measures to protect your data. When you enter sensitive information on our site, we encrypt the transmission of that information using Secure Socket Layer (SSL) technology. All payment details are encrypted at all points of the transaction.
Despite our precautions, no website can fully eliminate security risks. You play a role as well by taking steps to protect your information like using hard to guess passwords, not reusing passwords across sites, and keeping your logins and passwords private.
International Data Transfers
Create A Treat® operations are based in the United States so when you use our services, you are transferring data to the U.S. By using our website and providing us with your personal data, you consent to this transfer and processing. We will take all steps necessary to ensure that your data is treated securely and in agreement with this Privacy Policy.
Changes To This Policy
We may change this policy from time to time. If we make significant changes, we will notify you through the Create A Treat® website or by email. We encourage you to review this policy frequently to stay informed about how we use your information.
Contact Us
If you have any questions about our privacy practices or this policy, please contact us:
By email: [email protected]
By phone: 555-123-4567
By mail:
Create A Treat®
1234 Gingerbread Lane
Candyland, CA 54321
United States
